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+++ see you at Hunkeler Innovationdays from February 24th - February 27th in Lucerne, Switzerland +++
Office/Trainee/Student

Customer Service Specialist

evolving skills

Your tasks/responsibilities

  • Transfers customer needs into service developments and innovation;
  • Stays in daily contact with customers about orders, call-offs, shipments, warehousing, payments and any other service via e-mail and phone in alignment with account team;
  • Processes customer inquiries, customer quotes, order confirmations and invoices;
  • Coordinates and checks customer order and aligns with production (pre-)planning;
  • Organises and processes shipping and warehousing;
  • Organises and processes letters of credit and collections of overdue payments;
  • Handles and organises returns of claimed products
  • Manage overproduction/leftover;
  • Maintains ERP master data for customers, finished goods, transport zones and routes;
  • Creates sales statistics for the management.
Drinking enjoyment

Your skills

  • University degree and economics degree is an advantage;
  • Good command of spoken and written English necessary;
  • Good command of Greek language will be considered as advantage;
  • Good computer literacy and good knowledge of working with Microsoft Word and Microsoft Excel;
  • Positive attitude, self-motivated, pragmatic and responsive approach in communication;
  • Exceptional organisational and prioritisation skills with the ability to manage multiple tasks simultaneously while paying close attention to detail;
  • Good team player with the ability to work quickly and accurately in a dynamic team;
  • Previous experience in customer service is an advantage;
  • Experience in an multinational environment is an advantage;
network

We offer

  • Training and development possibilities;
  • Attractive working time schemes;
  • Variety of fringe benefits;
  • Friendly atmosphere and excellent working conditions.
evolving skills

Your tasks/responsibilities

  • Transfers customer needs into service developments and innovation;
  • Stays in daily contact with customers about orders, call-offs, shipments, warehousing, payments and any other service via e-mail and phone in alignment with account team;
  • Processes customer inquiries, customer quotes, order confirmations and invoices;
  • Coordinates and checks customer order and aligns with production (pre-)planning;
  • Organises and processes shipping and warehousing;
  • Organises and processes letters of credit and collections of overdue payments;
  • Handles and organises returns of claimed products
  • Manage overproduction/leftover;
  • Maintains ERP master data for customers, finished goods, transport zones and routes;
  • Creates sales statistics for the management.
Drinking enjoyment

Your skills

  • University degree and economics degree is an advantage;
  • Good command of spoken and written English necessary;
  • Good command of Greek language will be considered as advantage;
  • Good computer literacy and good knowledge of working with Microsoft Word and Microsoft Excel;
  • Positive attitude, self-motivated, pragmatic and responsive approach in communication;
  • Exceptional organisational and prioritisation skills with the ability to manage multiple tasks simultaneously while paying close attention to detail;
  • Good team player with the ability to work quickly and accurately in a dynamic team;
  • Previous experience in customer service is an advantage;
  • Experience in an multinational environment is an advantage;
network

We offer

  • Training and development possibilities;
  • Attractive working time schemes;
  • Variety of fringe benefits;
  • Friendly atmosphere and excellent working conditions.
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