Milena Doynova
Customer Service Specialist
Your tasks/responsibilities
- Transfers customer needs into service developments and innovation;
- Stays in daily contact with customers and processes inquiries, quotes, order confirmations, claims and invoices;
- Coordinates and checks customer order and aligns with production (pre-)planning;
- Organises and processes shipping and warehousing;
- Maintains ERP master data and creates sales statistics.
Your skills
- University degree and economics degree is an advantage;
- Good command of spoken and written English necessary;
- Good computer literacy and good knowledge of working with Microsoft Word and Microsoft Excel;
- Positive attitude, self-motivated, pragmatic and responsive approach in communication;
- Exceptional organisational and prioritisation skills with the ability to manage multiple tasks simultaneously while paying close attention to detail;
- Good team player with the ability to work quickly and accurately in a dynamic team;
- Previous experience in customer service is an advantage.
We offer
- Training and development possibilities;
- Attractive working time schemes;
- Variety of fringe benefits;
- Friendly atmosphere and excellent working conditions.
Location
This job is posted by our Location in Tzalapitza | Bulgaria –
want to get more insights?
Location Benefits
canteen
Enjoy a variety of delicious meals and snacks at our canteen, providing a convenient and comfortable dining experience right at your workplace
festivals & family days
Celebrate with your loved ones at our Family Day and festivals, creating cherished memories and fostering a sense of community
free shuttle service to work
Enjoy a hassle-free commute with our free shuttle service to work, ensuring you arrive comfortably every day
modern equipment
Work comfortably with our modern equipment, designed to enhance productivity and a pleasant work environment
parking lot
There is free parking available for our employees
performance bonus
Enjoy the rewards of your hard work with our attractive performance bonus, designed to recognize and celebrate your achievements
showering facilities
Stay fresh and comfortable with our showering facilities, perfect for sport enthusiasts and bikers who want to start their day feeling revitalized
health & wellbeing program
Benefit from our comprehensive health support and engage in team sports like yoga, skiing, and hiking to maintain well-being and strengthen teamwork
training & education
Enhance your skills and advance your career with our extensive training and education programs, tailored to support your professional growth
Your tasks/responsibilities
- Transfers customer needs into service developments and innovation;
- Stays in daily contact with customers and processes inquiries, quotes, order confirmations, claims and invoices;
- Coordinates and checks customer order and aligns with production (pre-)planning;
- Organises and processes shipping and warehousing;
- Maintains ERP master data and creates sales statistics.
Your skills
- University degree and economics degree is an advantage;
- Good command of spoken and written English necessary;
- Good computer literacy and good knowledge of working with Microsoft Word and Microsoft Excel;
- Positive attitude, self-motivated, pragmatic and responsive approach in communication;
- Exceptional organisational and prioritisation skills with the ability to manage multiple tasks simultaneously while paying close attention to detail;
- Good team player with the ability to work quickly and accurately in a dynamic team;
- Previous experience in customer service is an advantage.
We offer
- Training and development possibilities;
- Attractive working time schemes;
- Variety of fringe benefits;
- Friendly atmosphere and excellent working conditions.
Location
This job is posted by our Location in Tzalapitza | Bulgaria –
want to get more insights?
Location Benefits
canteen
Enjoy a variety of delicious meals and snacks at our canteen, providing a convenient and comfortable dining experience right at your workplace
festivals & family days
Celebrate with your loved ones at our Family Day and festivals, creating cherished memories and fostering a sense of community
free shuttle service to work
Enjoy a hassle-free commute with our free shuttle service to work, ensuring you arrive comfortably every day
modern equipment
Work comfortably with our modern equipment, designed to enhance productivity and a pleasant work environment
parking lot
There is free parking available for our employees
performance bonus
Enjoy the rewards of your hard work with our attractive performance bonus, designed to recognize and celebrate your achievements
showering facilities
Stay fresh and comfortable with our showering facilities, perfect for sport enthusiasts and bikers who want to start their day feeling revitalized
health & wellbeing program
Benefit from our comprehensive health support and engage in team sports like yoga, skiing, and hiking to maintain well-being and strengthen teamwork
training & education
Enhance your skills and advance your career with our extensive training and education programs, tailored to support your professional growth
