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Office/Tablet/Trainee

Technical Customer Service (TCS) engineer

evolving skills

Your tasks

  • Technical link between our customers worldwide and our production/development/quality and sales teams
  • Assist customers or escalate product-related issues to the appropriate department in accordance with the client’s processes and procedures
  • Handle technical claims: collect all necessary information, make root cause analysis by using all required resources and prepare all related documentation
  • Update internal and external product specifications in line with customers´ needs
  • Plan, prepare and lead problem solving teams
  • Participate and/or lead product and process related projects
Drinking enjoyment

Your experience

  • University/College degree, paper/packaging background is of advantage but not requested
  • Fluent in English language (oral and written)
  • Strong communication skills
  • PC skills
  • Willingness to travel inland and abroad
network

Your benefits

  • Long-term, secure employment
  • International team – with world-class products and challenges
  • A stable, innovative and open working environment
  • Training and development opportunities (professional and language trainings)
  • Competitive salary and benefit package (cafeteria, bonus system, travel allowance, working clothes and equipment, employee health programme)
  • Home office opportunity
evolving skills

Your tasks

  • Technical link between our customers worldwide and our production/development/quality and sales teams
  • Assist customers or escalate product-related issues to the appropriate department in accordance with the client’s processes and procedures
  • Handle technical claims: collect all necessary information, make root cause analysis by using all required resources and prepare all related documentation
  • Update internal and external product specifications in line with customers´ needs
  • Plan, prepare and lead problem solving teams
  • Participate and/or lead product and process related projects
Drinking enjoyment

Your experience

  • University/College degree, paper/packaging background is of advantage but not requested
  • Fluent in English language (oral and written)
  • Strong communication skills
  • PC skills
  • Willingness to travel inland and abroad
network

Your benefits

  • Long-term, secure employment
  • International team – with world-class products and challenges
  • A stable, innovative and open working environment
  • Training and development opportunities (professional and language trainings)
  • Competitive salary and benefit package (cafeteria, bonus system, travel allowance, working clothes and equipment, employee health programme)
  • Home office opportunity
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