Technical Customer Service Manager
Your responsibilities
To strengthen our team in Tervakoski, we are currently looking for a professional Technical customer service manager
Your responsibilities:
- Technical Customer Service and Product Management in a B2B business environment.
- Technical service of our existing customers and developing our business in new markets, customer groups and product areas
- Product portfolio and product development responsibility
- Customer feedback and quality management
- Working in close cooperation with the sales team, other technical customer service experts as well as our international sales network and R&D organization.
Your profile
- Technical University or College background
- Experience and proven success in production, technical service or similar position. Sales experience is of benefit.
- Good communication skills in Finnish, excellent English skills, German is of advantage.
- Eagerness to learn and develop yourself as well as our team.
- Pro-activeness approach towards customers and markets.
- Passion for technical customer satisfaction.
Our benefits
- An international field of activity and co-operation within delfort
- A self-responsible and fascinating work field in a dedicated team of a branch-forerunner.
- Ability to truly influence the results of your work.
- Flat organizational structure which enables quick decisions and quick reactions to customer and market needs.
You and us are a perfect fit?
Head of SBA Baking Papers Olli Aho (tel. +358 400 551 505) will answer your questions on 5.9. at 14-16 and 12.9. at 14-16.
If you are interested in joining the delfort team, please submit your application and CV in English by September 15th 2024.
Interviews may start before the application deadline.
Your responsibilities
To strengthen our team in Tervakoski, we are currently looking for a professional Technical customer service manager
Your responsibilities:
- Technical Customer Service and Product Management in a B2B business environment.
- Technical service of our existing customers and developing our business in new markets, customer groups and product areas
- Product portfolio and product development responsibility
- Customer feedback and quality management
- Working in close cooperation with the sales team, other technical customer service experts as well as our international sales network and R&D organization.
Your profile
- Technical University or College background
- Experience and proven success in production, technical service or similar position. Sales experience is of benefit.
- Good communication skills in Finnish, excellent English skills, German is of advantage.
- Eagerness to learn and develop yourself as well as our team.
- Pro-activeness approach towards customers and markets.
- Passion for technical customer satisfaction.
Our benefits
- An international field of activity and co-operation within delfort
- A self-responsible and fascinating work field in a dedicated team of a branch-forerunner.
- Ability to truly influence the results of your work.
- Flat organizational structure which enables quick decisions and quick reactions to customer and market needs.
You and us are a perfect fit?
Head of SBA Baking Papers Olli Aho (tel. +358 400 551 505) will answer your questions on 5.9. at 14-16 and 12.9. at 14-16.
If you are interested in joining the delfort team, please submit your application and CV in English by September 15th 2024.
Interviews may start before the application deadline.
